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In 2017, Jan Sapper, Paperlike's founder and CEO, developed and launched a screen protector for the iPad that became an instant hit with digital artists and notetakers.

Since then, we've come a long way.

Today, we sell professional accessories for iPad users worldwide via our Shopify store, Amazon, and in retail stores around the world. We’ve built a global team (24 amazing people from all over the world) and a brand that is well-respected in our community.

And that's where you come in. Now that we’ve laid a strong foundation, we’re looking for the right individual to help us take things to the next level as our Head of eCommerce.

As the Head of eCommerce, you will oversee the day-to-day operations of our Shopify store, including lead acquisition and retention efforts, in order to drive customer growth. You will help us continually improve the customer journey by analyzing and reporting on key metrics, tracking growth, and identifying areas of opportunity while staying on top of industry trends and best practices

You will wear a lot of hats. We’re looking for someone who is self sufficient, operates independently, and has the flexibility to perform well in ambiguous circumstances.

Below, you’ll find our candidate wishlist. If you can fill all of those, it officially makes you a unicorn. 🦄

In reality, we don’t expect you to excel in or have expertise in all the areas. In many cases, you’ll have access to resources and team members who can help you achieve your objectives. However, you’ll need to be knowledgeable enough to gauge the viability of the output and assets provided to you.

For example, while you don’t need to be a top-notch email copywriter, you’ll need to understand and gauge the quality of a copywriter’s work if you’re rebuilding our email automations.

Work with Monica, our Head of Paid Acquisition, to bring people that are ready to buy into our shop. You’ll work with her to coordinate the production of landing pages and run tests to improve conversion rate.

Manage our retention marketing. We run an email list of 300,000+ people. However, our flows desperately need revision, with special attention paid to customer loyalty and retention.

You need strong analytical skills to make decisions based on numbers and facts. You should be fluent in Google Analytics (UA and GA4).

You will be very independent in your work, but these are the people you probably work with the most:

At Paperlike, we provide top-quality iPad accessories designed specifically for creators and doers. Whether we create them ourselves or source them from trusted partners, you can trust that, when you shop with us, you get the best accessories to help you do your best work.

We started Paperlike as a screen protector brand that accidentally (then deliberately) created a new category in iPad accessories.

Today our screen protector, the Paperlike, is still our flagship product and what we’re most known for. In its third iteration, the Paperlike helps creatives, students, teachers, and productivity geeks to achieve a better experience while writing and drawing on their iPads.

The surface technology, called Nanodots, gives the user more precision, better stroke resistance, and increased endurance when writing or drawing while maintaining minimal light refraction to keep the display as clear as possible.

By now, we extended our product line to other accessories that assist prosumers and professional using the iPad for work and play. By the end of the year we want to be the one-stop shop for all professional accessories you would need for your iPad.

Jan founded Paperlike in 2017 as a side business to solve his own need for a better iPad and Apple Pencil experience. Since he loves crowdfunding, he launched a Kickstarter for the Paperlike and was blown away by the response. He soon left his job and made Paperlike a full-time endeavor.

Jan grew the business quickly with minimal outside help, using a laser focus and tons of automation, before bringing in additional help to continue scaling.

Now in 2023, we're a team of about 24 people. However, at our core, we still operate the same. We relentlessly focus on the things that matter and automate whatever we can to free our time and minds.

Our team is 100% remote and is spread all over the world — from New York to Serbia, from Germany to China.

Paperlike is a small giant. We strive to be the best in our niche but are comfortable not reaching for the stars. We look for healthy growth with as few people as possible. We're thrifty, not cheap. We leverage technology to achieve our goals wherever possible.

We take ownership of the role we have and think like an entrepreneur. That means taking responsibility, self-organizing, and operating with a "get shit done" attitude. We are brave and take risks.

We own issues and handle them.

We are honest and vulnerable and are proud of a safe work environment where everyone can be themselves. We care about mental health. We run a strict no-asshole policy. We're honorable. Our word and handshake count, and we put our action where our mouth is.

We treat customers and partners as people, not numbers.

We strive to be content, but we’re never satisfied.

We want to be the best in class. Continuous learning, and being on top of trends is ingrained in our DNA. Bringing learnings into action is key. We use our creativity to solve complex situations and don't rely on standards.

Any other questions? Write sebastian@paperlike.com.